Richard is a dynamic and very proactive person. He adapts himself to all your needs, planned or not, and he definitely is an expert of his topics. He came to OTSA to manage a Social Selling training in Paris. He has a great open mind and he had no difficulty to attract all my international team attention. They really appreciated the day and continue to use what we learned with him. I do recommend Richard and I’ won’t hesitate to contact him again for any further needs.